GPRINTER GP-9034T User Manual - User Manual

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Thermal Transfer Barcode Printer

User's Manual

GP-9034T/9035T

Customer service hotline :

400 611 3828

CONTENTS

The printer

Introduction

Application

Field

Product features

Specifications

Optional accessories

Standard equipment

Specification

Printer Introduction

Installation

LED Indicator and Function

Maintenance

Open and check

Cable connection

LED indicator

Printer components

Ribbon installation

Button Function

Paper installation

Power on Function

Printing specification
Ribbon specification
Paper specification

2.5

2.4

2.3

2.2

2.1

1.1

4.1

5.1

6.1

4.2

5.2

6.2

5.3

6.3

03
03
03
03
04
04
04

06
07

09
09
10

11
12
12

The printer

Introduction

Thanks for choosing GP-9034T, GP-9035T series direct thermal and thermal transfer label printer.

This series printer is built with 2 sets of gear to drive motor, with capability of handling

300

meters long ribbon and large label roll. Printer inner volume is fit for 5" OD (Outer Diameter)

paper roll, if using external paper holder, you can install 8.4"OD industrial grade label roll.

This printer is designed for real-time and batch label printing, with serial, parallel, USB and
Ethernet

connection port. Direct thermal printing and thermal transfer printing modes are all

one printer body, so you can choose various kinds of printing materials, for example: thermal
paper, plain paper, coated paper, silver paper, plastic paper etc.

Common 1D barcode and 2D barcode fonts are built inside printer, also it support 4 direction
printing, characters can be enlarged from 1 to 10 times. Besides, it supports 5 different size
bitmap fonts, OCR-A and OCR-B fonts, together with 300dpi higher print resolution, this series

printer are your best choice among the same class.

Declaration

This

class

product fit

for

Non

Tropic

regions

installation

This

product

may

cause

radio

interference

life

environment users

may

need

take adequate preven

-tive

measures.

Application

Field

Manufacturing & Warehousing logistic industry

Healthcare

Parcel

Post

Office

Studio

Retail

Product labeling and marking
Warehouse management label
Category marking label
Operation instruction marking label
Distributing instruction marking label

Patients marking
Medicine marking
Specimen marking

Mailing label

Price Label marking
Product item marking
Jewelry product marking

Product features

Standard equipment

Optional accessories

Specifications

Support bar code

Support picture

Power Supply

Printer weight

Printer size

External stand is standard accessory for GP-9035T, optional for GP-9034T.

Can print text, bar code, pictures

Product standard
Ribbon printing
Direct Thermal printing

ABS plastic housing

Gap sensor

Ribbon sensor

The print head open sensor

Communication interface

Memory

Feed button & LED indicator
Built-in 8 kinds of dot matrix fonts

The character and the bar code can be printed in four directions

(0,90,180,270 degree).

Built in simplified Chinese, traditional Chinese and

Korean font for programming.

Environment

186(W)x180(H)x290(D)

2.4KG

Input: AC 100-240V Output: DC 24V 2A

Storage Environment: -10~50℃ (-10~140℃),
Humidity:10~90%,no

condensation

Operation Environment:5~45℃(41~104℃),
Humidity:25~85%,no condensation

Printing specification

Model

The print head

Print mode

Ribbon / thermal

Ribbon specification

Paper specification

Outward winding

Pulse excitation

(widthxlength)

Print speed (inches per second)

Maximum print width

Maximum print length

Thermal print head reliability

Ribbon diameter

The ribbon length
The ribbon axis size

The ribbon width

Ribbon winding way

Label length

Gap size

Roll axis size

The thickness of the paper
(upper & bottom paper)

The width of the paper
(upper & bottom paper)

The paper winding way

Paper type

The maximum capacity of
internal paper roll diameter

Printing side outward or inward winding

Continuous paper , paper with interspaces , folding paper ,sprocket pape

Note : If label length less than 25.4mm(1 inch),label paper with

perforations are recommended, labels can be torn off easily.

2.3

2.4

2.5

Resolution

Print speed

Dot density

Print method

Dot size

Interface

Print width(max.)

Print length(max.)

Ribbon diameter

Ribbon length

Ribbon core size

Ribbon width

Ribbon rolling up method

Paper roll diameter (Max.)

Paper type

Paper rolling up method

GP-9034T

GP-9035T

300 dpi

2~4 inch/s

300 dots/inch(12dots/mm)

Ribbon/Direct thermal line

0.084×0.084 mm (1 mm = 11.8 dots)

USB+Serial+Parallel

81mm(3.18")

1524mm(60")

Max. 67mm

300m

1 inch (25.4 mm)

Max.90mm

，

Min.30mm

Outward rolling

127 mm(5")OD

Continuous, gap, folded, punched

Printing side outward rolling / inward rolling

）

Paper width
(Label+backing sheet)

Max.90 mm(3.54") Min.20 mm(0.78")

Max.0.254 mm(10 mil) Min.0.06 mm(2.36 mil)

Paper thickness
(Label+backing sheet)

Paper roll core siza

Paper gap

Label length

25.4 mm~38 mm(1"~1.5")

2 mm(0.09") min.

10~1651 mm(0.39"~65")

Remark: If label length less than 25.4mm(1 inch), label paper with perforations are recommended, labels can be torn off easily.

Dimension

Weight

Work environment

Storage environment

Power

186(W)*180(H)*290(D)

2.4KG

Temperature 5~45

℃

；

Humidity 25~85%

Input: AC 100V/240V

，

Output: DC 24V/2A

Temperature -10~50

℃

；

Humidity 10~90%

Accessories

Extenal-holder as option

Mechanism Reliability

50km

Max.90 mm(3.54") Min.20 mm(0.78")

Max.0.254 mm(10 mil) Min.0.06 mm(2.36 mil)

1651mm(65")

Max. 67mm

300m

1 inch (25.4 mm)

Max.90mm

，

Min.30mm

Outward rolling

127 mm(5")OD

Continuous, gap, folded, punched

Printing side outward rolling / inward rolling

10~1524 mm(0.39"~60")

Ethernet+USB+Serial+Parallel

300 dpi

2~5 inch/s

300 dots/inch(12dots/mm)

Ribbon/Direct thermal line

0.084×0.084 mm (1 mm = 11.8 dots)

Extenal-holder as standard accessory

25.4 mm~38 mm(1"~1.5")

2 mm(0.09") min.

81mm(3.18")

★

300dpi High

, 5 inch/sec high print speed.

90mm width paper exit design for more label options.

★

Completely new motherboard with 4 interfaces to meet different connection need.

★

Newly added thermal transfer printing method, comsumer option more flexible, storage period more longer.

★

Separate mechanism structure, compact and practical, support Thermal transfer and direct thermal line printing.

★

Large gear in mechanism and newly designed transmission system, enable paper roll to feed more smoothly.

★

External paper holder are optional for

8.4" industral-grade large roll.

★

Built with 2-motor gear-driven engine,GP-9035T is able to handle 300 meters long ribbon and big label roll.

resolution

★

Specification:

Printer Introduction

(a.) Open and check

This series printer is with special package to prevent damage in transportation. If there is

any unexpected damage occurred, please put in clean and stable surface and carefully open

the package to check, inform local distributor with damage details, and keep packing mate

-rials well in case you need to mail the printer.

Packing

list:

◆

One Label printer



◆

CD ( Driver, Nice label software)



◆

Power Adapter



◆

Power Cord



◆

USB cable ( Parallel cable, serial cable optional)



◆

Ribbon roller & Ribbon



◆

Label roller & Label paper



◆

External paper holder (Standard for GP-9035T)

<Picture

(b.) Printer components

Label exit

LED indicator

PAUSE button

FEED button

Press button for top cover open

<Picture

Power on/off switch

Label exit

<Picture

Label paper fixing stand

Label paper supply hub

Ribbon take-up hub

Push button for thermal

print head open

Top cover

Power port

Parallel port

Bottom cover with DIP switch

RS-232C serial port

Ethernet port

USB port

Label entrance from

external holder

Note

Picture

showing

printer

port

for

9035T

Installation

(a.) Cable connection

1. Please put the printer on the stable surface.
2. Make sure printer power is turned off, please do not plug
the power cable when the printer power is turned on.
3. Connect serial or USB or Parallel or Ethernet cable to
printer and PC.
4. Connect power plug to power supply socket.

<Picture

(b.) Ribbon installation

3. Press the Push button to open print head.

1. Press two press buttons on left and right side to open printer

top cover.

2. Put empty paper tube into ribbon take-up hub if you buy new

ribbon which one side is no contact with paper tube.

After that, install ribbon take-up hub left side and right side
onto printer.

Remark: Factory standard ribbon two sides already fixed well
on paper tube. Go ahead to step 3 instead of step 2.

4. Insert black ribbon supply hub into new ribbon. Then install
ribbon and supply hub from left side to right side, refer to
picture.

5. If install factory supplied new ribbon, please refer to step 2: in
stall ribbon and ribbon take-up hub.

If you buy and use new ribbon, firstly you roll up the ribbon
onto the empty paper tube.

After that please adjust the big blue gear according to the
direction of arrows to let ribbon touch the take-up hub flatly
and smoothly without wrinkle.

6. Close the print head by pressing two arrow locations,
Confirm print head two sides are closed correctly to ensure
you get printing in good quality.

Ribbon

installation

diagram

Print head

Ribbon

Gear for ribbon take-up

Empty paper tube

<Picture

( ) Paper installation

1.Open printer top cover;

Insert blue label supply hub into label roll

and fix onto printer.

2.Press Push button to open print head to

install label paper same as picture

showing.

3.Close the print head by pressing two arrow

locations. Confirm print head two sides are

closed correctly to ensure you get printing

in good quality.

4.Close printer top cover.

Paper

installation

diagram

Label gap sensor

Label paper

transmission roller

Rubber roller

Black mark sensor

Paper fixing device

Label paper

Outward rolling label paper

Inward rolling label paper

<Picture

LED Indicator and Function

There′re two buttons and three LED indicators, many functions can be realized through using
different button, indicator and power on/off switch.

LED indicator

Direct thermal printing method

LED Indicator

status Descriptions

Power indicator is on, Error indicator is off Printer is powered on and in normal

printing status

Power indicator flashes every 640ms

Error indicator is off

Printer is paused

Power indicator is off, Error indicator goes

for 80ms, then goes off for 160ms, printer

start beeping.

※

Printer cover is opened

Power indicator is off

for 500ms, then goes off for 6s

, Error indicator goes on

Label gap detection error

Power indicator is off Error indicator flashes

every 160ms, after two times flashing, Error

indicator goes off for 320ms, printer start

beeping.

※

Paper out

Power indicator is off Error indicator flashes

every 160ms,after three times flashing,Error

indicator goes off for 320ms, printer start

beeping.

※

Black mark detection error

Error indicator flashes every160ms.

Printer overheated protection mode is act-

ivated. After 1 minute, the printer CPU will

check print head temperature again. When

temperature return normal, printer will work

normally.

※

Beeper

function

can

enabled

through

setting

DIP

switch

※

Beeper

function

can

enabled

through

setting

DIP

switch

Thermal transfer printing

LED Indicator

status Description

Ribbon indicator is on

Ribbon is installed successfully

Ribbon indicator flashes every 300ms,

beeper sounds every 2.4s

※

Ribbon improperly installed: no ribbon,

or ribbon end, or ribbon broken

6.1

6.1.1

6.1.2

Button Function

6.2.1FEED button

When the printer is ready (Blue LED lights), press FEED button , label will feed one by one.

6.2.2 Printing pause

when you press PAUSE button during printing is in progress, printing job will be paused, At this

POWER indicator will flash, again press PAUSE button, printing job will continue.

moment,

Power on Function

Power on functions can be used to set or test printer hardware and enabled by pressing different

checking different LED indicators while you turn on the printer power, please follow

instructions:

buttons and
below

Function

Descriptions

Self-test page

A.Turn off the printer.

B.Make sure the paper roll is installed correctly and the printer

top cover is closed.
C.Press and hold

FEED

button and turn on the printer. Self-

test page will be printed, then release

FEED

button.

Note: You

can

use

this

function

check

printing

function

normal

not

Print DIP Switch page

Debugging Mode

A.Turn off the printer.
B.Make sure the paper roll is installed correctly and the printer
top cover is closed.
C.Press and hold

PAUSE

button and turn on the printer. When

paper is feeding and then release

PAUSE

button,

DIP

switch

functions details will be printed out.

A.Turn off the printer.
B.Make sure the paper roll is installed correctly and printer
top cover is closed.
C.Press and hold PAUSE and FEED button, and turn on the

Please put 3" label paper, all label data received in this mode will be

printed by machine code. Right side is ASCII character strings, left side

are hexadecimal value of ASCII character strings. This function is for

user or engineer to debug the program. If you turn off printer and then

turn on, printer will go back to normal printing mode.

printer. When Power indicator(blue) and Error indicator
(red) are on at the same time, release PAUSE and FEED

button, printer goes to Debugging Mode, and you will find
below page printed out:

6.2

6.3

9034T

V1.1(2014-04-28)

LABEL VALUE: MAX=783 MIN=771 VAL=230

PARALLEL

80mm,40mm
0mm,0mm

118.9876543

(2014-02-20)

0-71-80-100-40-124

880

14.8765432

877

298

HIGH

ENABLED

<Picture

10>

Skip AUTO.BAS program

User can use TSPL2 command to save a code auto-

file (AUTO.BAS) into flash. When turn on printer, printer

run the program automatically.

running

will

If you want to skip AUO.BAS program on power-up,

below steps:

then follow

Press and hold PAUSE and FEED button, then turn on the

Power indicator (blue) is off and Error

and FEED button, printer
Power

printer. When

indicator(red)is on, release PAUSE

will skip running AUTO.BAS program, and then

indicator will be on.

Printer Initialization

A.Turn off the printer.

B.Press and hold

PAUSE

and

FEED

button, then turn on the

printer. When Power indicator(blue)is on and Error indica

-tor (red) is off, release PAUSE and FEED button, all data

printer DRAM will be cleared and printer setting will be

restored to factory default setting. Then power indicator

will be on and printer goes to ready status.

Note: Factory

default

settings

not

include ribbon setting

Ribbon Detection

When printer power turn on, printer will automatically detect

ribbon status, to check if ribbon installed, or ribbon end, or

work normally. After ribbon detecting, printer will be set to

thermal transfer printing mode or direct thermal printing

mode. If no ribbon, system will go to direct thermal printing

mode and close ribbon rolling motor function.

* The printer default values are as below.

Parameter

Default

setting

Speed
Density
Gap
Direction

4inch/sec (101.6mm/sec), 300dpi
7
0mm

OFF

CLEAR

NOT CLEAR

Top left corner from printing direction

Printing content are placed on page from top

to bottom

Reference

SHIFT

OFFSET

SET TEAR

SET HEAD(Cover open detect)

Set PRINTKEY

SET REPRINT

SET KEY1(FEED)

SET KEY2(PAUSE)

CLEAR RAM

CLEAR FLASH

Problems Possible Reasons Solution and Suggestion

Power indicator
not "ON”

Troubleshooting

Below table contains common problem descriptions and the solution which we can use in daily

operation. If you follow below method and the failures still do not remove, please contact the local

distributor or factory for further support.

Plug to AC outlet and plug to

printer not well connected

Check power connector and AC outlset

if plugs are correctly connected

Printer power not turned on

Turn on power switch

Print head not well closed

Close print head by pressing whole print

head mechanism (or 2 arrow locations)

Ribbon end

Label paper jamed inside printer

Change new ribbon

Ribbon improperly installed

Refer to Ribbon Installation steps in User

Manual to re-install ribbon

Label paper end

Change new label paper

Label paper improperly installed Refer to Paper Installation steps in User

Manual to re-install paper

Gap sensor detection error

Adjust paper specification and print again

Clear jamed paper

Not printing

Serial cable improperly

connected

1. Check if Pin configuration in cable two

sides are matching each other;

2. Check if baud rate setting on PC and

printer are the same, If in TPSL comma

-nd mode, We suggest 9600, n, 8, 1 to

ensure higher reliability.

3. Change a new cable.

Ethernet cable improperly

connected

1.Check if RJ-45 green/orange LED

indicator is on. When printer receive

and process printing data,

LED

will be

orange color;

2.Check if printer

is assigned in

DHCP

mode.

3.Check if fixed IP address is correctly

set in printer property. Wait for some

minutes to make sure printer is connect

-ed server and printing a selftest page

to confirm printer IP address.

4.Change a new ethernet cable

USB cable improperly

connected

Check if USB cable connected well or

change a new cable

Ribbon non standard

Check if ribbon model and

specification

Not printing

Ribbon printing side wrong

installed

Check and re-install ribbon to make

sure printing side touch label paper

Print head not clean

Clean print head and print again

Print density setting wrong

Suggest density set to be 7

Print head cable not well

connected

Re-connect print head cable

Step Motor cable not well

connected

Re-connect step motor cable

Command setting wrong

Check if there is PRINT command

at the end of printing file;

or if there is CRLF command at the

end of every line.

Not good
printing quality

Ribbon and label improperly

installed

Too much dust or adhesive on

print head

Re-install ribbon and/or label

Clean print head and print again

Print head damaged

Take selftest page to check if printing

are completely to confirm if necessary

to change new print head

Data miss printing
in one or two sides

Label paper size wrong

setting

Check if label size set correctly and

same as your label paper

Ribbon wrinkle

Printing not stable

Printer in HEX Dump mode or

RS-232 setting wrong

Print head unbalanced stress;

ribbon & label improperly

installed;

Label feeding not smoothly

Reset the label print density and

adjust paper width fixing stand to

fit your label paper size.

Restart your printer and leave Dump

Mode or reset RS-232 PARAMETER

Maintenance

To ensure the printing quality, please proceed this maintenance section to keep your printer

in good conditions and extend its life as well.

Please use one of following material to clean the printer.

★

Cotton swab

★

Lint-free cloth

★

Vacuum cleaner or air brush

★

100% ethanol

7.2

The cleaning process is described as following

：

Parts

cleaned Step

Recommend cleaning frequency

head

Rubber roller

Paper

tear

bar

Sensor

Inner

side

printer

1.Turn off the printer.

2.Allow the print head to cool for

at least one minute.

3.Use a cotton swab and 100%

ethanol to clean the print head

surface.

When change new label paper

Thermal transfer printing head

Thermal transfer

printing head

Direct thermal printing head

1.Turn off the printer.

2.Rotate the platen roller and use

a cotton swab to clean with

100% ethanol.

When Change new label paper

Use a cotton swab and 100%

ethanol to clean.

When necessary.

Use air brush or vacuum to clean

dust of sensor.

Monthly.

Use air brush or vacuum to

the dust.

clean

Note

：

※

Always turn off the printer power before cleaning the printer.

※

Do not touch print head by finger.

※

Please use 100% ethanol

not

use

medical

alcohol

avoid damage

to print head.

Printer Cleaning

7.1